The fastest way to reach us is email: support@algopuzzle.com. One address handles everything - builder questions, export or compile problems, backtest questions, marketplace purchases and corrections to articles.
What to include
- Export or compile problems: the platform (MT5, MT4 or cTrader), the exact error text from the Journal or Experts tab, and the exported file if you can share it.
- Marketplace purchases: the email address of your AlgoPuzzle account and the name of the strategy.
- Article corrections: the page address and the sentence or number you believe is wrong.
Elsewhere
- X: @AlgoPuzzle
- Instagram: @algopuzzle
- YouTube: @Algo-Puzzle - installation walkthroughs for exported strategies
We cannot give personal investment advice or tell you whether to trade a particular strategy - see the risk disclosure.